Onboard photographer
Onboard toilet
Purpose-built whale watching vessel
Encounters with dolphins, turtles, birdlife
Camera
Reusable water bottle
Sunglasses
Warm jumper or jacket (essential in winter)
Hat
Reef safe sunscreen
Our tour departs from the Port Jet Cruise Terminal in the CBD of Port Macquarie. Access via Short St. Please arrive no later than 30 minutes BEFORE your cruise departs.
We apologize, but there are no refunds for sea sickness.
Some people never get sea sick (the lucky ones), however others need to be prepared! We advise you to take something if you are unsure – don’t let sea sickness spoil your day!
Visit the pharmacy prior to the day of your cruise for motion sickness tablets to ensure you can make the most of you cruise. Take the medication as per directions on the packet, particularly the loading dose.
We strongly recommend abstaining from large milky drinks (i.e. coffee!) and large meals on the morning of your cruise
Though we would love to go out on the water every day sometime mother natures doesn't play along, our passengers safety and comfort is our main priority, If the trip is cancelled, you will be transferred to the next suitable day, if we cancel due to conditions and you are unable to ride another day we will refund you.
A cancellation by the customer made less than 24 hours prior to departure incurs a 100% cancellation fee (no refund). A “no show” on the day also attracts 100% cancellation fee.
Port Jet Cruises reserves the right to change or cancel departure times due to bad weather and/or ocean conditions ,or passenger numbers.
Please make sure to read your confirmation and reminder emails/text messages, to confirm any departure time changes that may have occurred.
We try to do so with as much notice as possible , however sometimes conditions outside and on the bar can change quite quickly meaning in some cases unfortunately the call can only be made on the morning of the cruise.
We must stand off 100 meters from the adults, and 300 meters from the cows and their young. However, they can come right up to the boat if they want – and they often do!
They can often come so close that you can smell and hear them, or even get a little wet!
Whilst all efforts will be made to ensure that your whale experience is an enjoyable one it is important to remember that these whales are wild animals – they do not perform on cue!
All encounters are conducted in accordance with the Australian National Guidelines for Whale and Dolphin Watching (2005) as well as our own strict Code of Practice.
Please note that the boat leaves at the time specified on your booking confirmation message the day before your cruise. If you miss the departure, there are no refunds.
If you require mediations, please ensure you have all that you need with you (e.g. asthmatics, heart disease, anaphylactic etc.).
If you have have recently visited hospital, or have a pre-existing medical condition, we would ask that you consult your GP prior to cruising.
If you are pregnant, or have back or neck injury, this cruise is not suitable
All children on your booking must be looked after at all times. Minimum age for whale watching is 4yrs. Please be aware if we are experiencing less than ideal ocean conditions it is the Skippers call on children this young heading out to sea.